Return & Refund Policy
At MyYoKart, we aim to ensure complete customer satisfaction. If you are not fully satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
-
Items can be returned within 7 days of delivery.
-
Products must be unused, in their original packaging, and in resellable condition.
-
Certain products such as perishable goods, personal care items, and customized products are non-returnable.
2. Return Process
-
To initiate a return, contact our support team at rakhelgorio@gmail.com or call +91 79081 30734.
-
Provide your order details and reason for return.
-
Our team will guide you through the return process, including shipping instructions.
3. Refund Policy
-
Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
-
Approved refunds will be processed within 7-10 business days to the original payment method.
-
Shipping charges are non-refundable unless the return is due to an error on our part.
4. Replacement & Exchange
-
If you receive a damaged or incorrect item, we offer free replacements.
-
Exchanges are subject to product availability.
5. Non-Returnable Items
-
Gift cards, downloadable products, and perishable goods cannot be returned.
-
Used, damaged, or altered products are not eligible for return.
6. Cancellation Policy
-
Orders can be canceled within 12 hours of placement for a full refund.
-
Once shipped, orders cannot be canceled.
7. Changes to This Policy
-
We reserve the right to update this policy at any time. Changes will be posted on this page.
8. Contact Us
If you have any questions regarding our return & refund policy, please contact us at:
Email: rakhelgorio@gmail.com
Phone: +91 79081 30734